At 365pak, your privacy matters. This Policy explains in plain English exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information.
This Privacy Policy ("Policy") describes how 365pak ("we", "us" or "our") collects, uses, stores, discloses and otherwise processes personal data obtained through the use of the website located at https://365pak.cam and all associated pages and features (collectively, the "Platform").
365pak is an English-language online betting and casino information platform built for Pakistani users. We are committed to handling your personal data responsibly, transparently and in accordance with applicable data protection principles. This Policy applies to all visitors and users of the Platform, regardless of your location.
By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform.
The following terms have specific meanings throughout this Policy:
For the purposes of this Policy, 365pak acts as the Data Controller in respect of personal data collected through the Platform. As Data Controller, we are responsible for determining how and why your personal data is processed.
If you have any questions about how 365pak processes your personal data, or if you wish to exercise any of your data rights described in Section 12, please contact us using the details provided in Section 16 of this Policy.
When you interact with the Platform — for example, by submitting a contact enquiry or subscribing to updates — we may collect:
When you visit the Platform, we may automatically collect certain technical information, including:
We use cookies and similar tracking technologies to collect data about how users interact with the Platform. Details of the specific cookies used and how to manage your preferences are set out in Section 11.
We collect personal data through the following means:
| Method | Description | Data Types Involved |
|---|---|---|
| Direct Submission | When you submit a contact form, enquiry or request through the Platform | Name, email, message content |
| Automatic Collection | Technical data collected automatically when you visit the Platform | IP address, browser data, device data, usage data |
| Cookies & Tracking | First-party and third-party cookies placed on your device | Session identifiers, preference data, analytics data |
| Analytics Services | Third-party analytics tools used to understand Platform usage patterns | Aggregated and anonymised usage statistics |
We process personal data for the following purposes:
To provide, maintain and improve the Platform and its content, including delivering pages correctly, ensuring technical functionality and diagnosing performance issues.
To respond to enquiries, support requests or feedback that you submit through the Platform. We will only contact you in direct response to messages you initiate.
To understand how users interact with the Platform, identify popular content areas, diagnose usability issues and guide improvements to site structure and content quality. Analytics data is processed in aggregated or pseudonymised form where possible.
To protect the Platform and its users from unauthorised access, abuse, malicious activity or other security threats. This includes monitoring traffic patterns and access logs.
To comply with applicable legal requirements, respond to lawful requests from competent authorities, and enforce our Terms and Conditions where necessary.
To the extent that applicable data protection law requires a legal basis for processing personal data, 365pak processes your data on the following grounds:
365pak does not sell personal data to any third party under any circumstances. This applies to all categories of personal data collected through the Platform.
We may share personal data with carefully selected third-party service providers who assist us in operating the Platform, such as web hosting providers, analytics platforms and security services. Such providers are contractually bound to process data only on our instructions and in accordance with applicable data protection standards.
We may disclose personal data where required to do so by applicable law, court order, regulatory direction or where such disclosure is necessary to protect the rights, property or safety of 365pak, our users or third parties.
In the event of a merger, acquisition, restructuring or sale of all or part of 365pak's business, personal data held by us may be transferred to the relevant successor entity. Users will be notified of any such transfer and the applicable privacy terms.
We may share aggregated, anonymised data (which cannot be used to identify any individual) with analytics partners, content providers or research organisations for the purpose of improving online safety, responsible gambling awareness or platform quality.
We retain personal data only for as long as is necessary for the purposes set out in this Policy, or as required by applicable law. Specific retention periods vary by data type:
| Data Category | Typical Retention Period | Reason |
|---|---|---|
| Contact Enquiries | Up to 12 months from last interaction | Support continuity and dispute resolution |
| Technical / Access Logs | Up to 6 months | Security monitoring and performance analysis |
| Analytics Data | Aggregated data retained indefinitely; raw data deleted after 26 months | Platform improvement and trend analysis |
| Cookie Data | Varies by cookie type — see Section 11 | Session management and preference storage |
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
365pak implements appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. These measures include:
While we take all reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any identified vulnerabilities or breaches.
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit, such as your preferences or login status.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the Platform to function. Cannot be disabled without affecting core functionality. | Session / up to 1 year |
| Analytics Cookies | Collect anonymised data about how users interact with the Platform to help us improve it. | Up to 26 months |
| Preference Cookies | Remember your settings and preferences to personalise your experience. | Up to 12 months |
You can manage or disable cookies through your browser settings. Most browsers allow you to block all cookies, accept only certain types or delete existing cookies. Please note that disabling essential cookies may affect the functionality of the Platform. Detailed instructions for managing cookies are available in your browser's help documentation.
Subject to applicable data protection law, you have the following rights in relation to personal data that we hold about you. To exercise any of these rights, please contact us using the details in Section 16. We will respond to all verified requests within a reasonable timeframe.
The Platform is intended for adults aged 18 and over, or the higher minimum age required by the applicable operator or licence jurisdiction. 365pak does not knowingly collect personal data from any person under the age of 18.
If you believe that a person under 18 has provided personal data through the Platform, please contact us immediately at [email protected] so that we can take appropriate steps to delete such data promptly. We take the protection of minors' data with the utmost seriousness.
As an online platform, data you provide may be processed or stored on servers located in jurisdictions outside Pakistan. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your personal data to a standard comparable with applicable data protection requirements.
By using the Platform, you acknowledge that your personal data may be transferred to and processed in countries outside your country of residence. Such transfers are made only where necessary for the operation of the Platform and subject to appropriate security controls.
365pak reserves the right to update or amend this Privacy Policy at any time. Any material changes will be reflected by updating the "Last Updated" date at the top of this page. In the event of significant changes that materially affect how we process your personal data, we will make reasonable efforts to bring such changes to your attention.
Your continued use of the Platform following the publication of any amendments constitutes your acknowledgement of the revised Policy. We recommend reviewing this page periodically to stay informed about how we protect your data.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 365pak handles your personal data, please reach out to our team. We aim to respond to all privacy-related enquiries within 30 days of receipt.
Your Data Rights at a Glance
365pak respects your right to control how your personal data is used. Here is a plain-English summary of the rights available to you under this Privacy Policy.
Request a copy of all personal data 365pak holds about you, along with information about how and why it is being processed.
If any personal data we hold about you is incorrect or out of date, you have the right to request that we correct it promptly.
Ask us to delete your personal data when it is no longer necessary for the purposes it was collected, subject to any legal retention obligations.
Request that we temporarily limit how we use your data in circumstances where you contest accuracy or object to processing.
Receive your personal data in a structured, machine-readable format where technically feasible, so you can transfer it to another provider.
Object to the processing of your personal data based on legitimate interests where your individual circumstances provide grounds to do so.
Where we process your data on the basis of consent, you can withdraw that consent at any time by contacting us. Withdrawal does not affect prior lawful processing.
If you are not satisfied with how we handle your data rights request, you have the right to raise a complaint with the applicable data protection supervisory authority in your jurisdiction.
Our Privacy Commitments
Six concrete commitments that define how we approach privacy and data protection for every Pakistani user who visits the Platform.
All communication between your device and 365pak is encrypted via SSL/TLS. Your data is never transmitted in plain text — no exceptions.
We do not sell, rent or trade your personal data with third parties for marketing, profiling or any commercial purpose. Full stop.
We collect only what is strictly necessary to operate the Platform. If we do not need it, we do not collect it — and if we no longer need it, we delete it.
Access to personal data within 365pak is strictly limited to personnel who genuinely need it and are bound by confidentiality obligations.
This Privacy Policy is reviewed and updated to reflect changes in our platform, data practices and applicable legal requirements. The Last Updated date is always current.
Privacy queries and data rights requests receive dedicated attention. We aim to acknowledge all requests promptly and resolve them within 30 days.
Our support team is available around the clock. If you want to exercise your data rights, ask about our data practices, or simply need clarification on any part of this Policy, get in touch — or explore the rest of 365pak while you're here.
🔞 18+ only — or the higher minimum required by the operator/licence jurisdiction. Local laws may restrict gambling. Please play responsibly.